Shipping
We’re pleased to offer Free Shipping on all orders! We aim to make your shopping experience seamless and affordable, so you can focus on finding the best clothes and grooming products for your furry friend.
- Delivery Time: Orders typically arrive within 3 to 9 business days. Delivery times may vary based on your location, and we’ll provide tracking information so you can follow your order’s journey.
- Processing Time: Once your order is placed, we’ll process and prepare it for shipment within 1-2 business days.
- Shipping Confirmation: You’ll receive a confirmation email with a tracking number as soon as your order is on its way.
Returns & Exchanges
We want you and your pet to be completely satisfied with your purchase. If you need to return or exchange an item, please review our policy below:
- Return Window: You have 30 days from the delivery date to return or exchange your item.
- Conditions: Items must be in their original, unused condition with all tags attached. Unfortunately, we cannot accept items that have been worn or washed.
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Return Process:
- Contact Us: Please reach out to our customer service team at support@yourwebsite.com to initiate a return or exchange.
- Shipping Label: Once your return is approved, we’ll provide instructions on where to send your package. For exchanges, we may cover the return shipping costs; however, some conditions may apply.
- Refunds: Refunds are issued to your original payment method within 5-7 business days after we receive and inspect the returned item.
Exchanges
If you’d like a different size or style, we’re happy to help with exchanges, based on availability. Just contact our team, and we’ll work to find the best option for you and your pet.
Questions?
Our team is here to help! For any questions about shipping, returns, or exchanges, please reach out at
| mypetstoday046@gmail.com |