Shipping
We are pleased to offer Free Shipping on all orders to Germany and the rest of the European Union.
-
Processing Time: Orders are processed and prepared for shipment within 1-2 business days.
-
Delivery Time: Orders typically arrive within 5 to 12 working days, depending on your location. You will receive a confirmation email with tracking information once your order ships.
Returns and Exchanges
We want you and your pet to be completely satisfied with your purchase.
-
Return Window: You have 30 days from the delivery date to return or exchange your item.
-
Conditions: Items must be returned in their original, unused condition with all tags attached. We cannot accept items that have been worn or washed.
-
How to Start a Return: Contact us at mypetstoday046@gmail.com to start a return or exchange. Once approved, we will provide instructions on where to send your package.
-
Refunds: Refunds are issued to your original payment method within 5-7 business days after we receive and inspect the returned item.
Questions?
Our team is here to help. Contact us at mypetstoday046@gmail.com.
